Activation of Service
Billing will begin within 24 hours from the time the account is activated.
Termination of Service
Customers wishing to terminate their service must contact a NETDOOR Representative or submit a cancellation request in writing or via email. All fees are due within 10 days of termination of service.
Deactivation of Service
Any account with an invoice 45 days or older will be subject to deactivation without prior notification. NETDOOR also reserves the right to deactivate any
account with a balance of or greater than $30. Any balance on the account must be paid in full and the customer must request the account be reactivated
by phone or in writing before an account will be reactivated.
Reactivation of Service
Accounts deactivated for non-payment may be reactivated only once payment has been received and posted to the account. Customers wishing to make a
one-time Credit Card charge to pay their delinquent balance may do so by contacting the Billing Department at 601-969-6414, Monday – Friday 8:00AM to 5:00PM.
Denial of ServiceNETDOOR reserves the right to deny service to anyone for any reason.
Payment of FeesAccounts are billed 10 days in advance and are due within 10 days of the service start date. Account balances over 30 days are subject to a 10% late fee.
Schedule of FeesRename Fee - $10 per occurrence.
(Customers may change their username at anytime but are subject to a $10 administration fee. This fee shall be waived for customers that are within their 10 day
Trial Period, or have peen paying customer for 2 or more years – accounts must be in good standing at time of Rename Request.)
Methods of PaymentCheck, Money Order, MasterCard, Visa, Discover Card, Debit/Check Card (Visa or MasterCard Logo).
If you are sending a payment, please address it to:
Internet Doorway Inc
PO Box 22488
Jackson MS 39225
NETDOOR Billing may be contacted during regular business hours at 601-969-6414, or by email at firstname.lastname@example.org.
Acceptable Use Policy
General Billing Agreement
Email Netdoor's President